Helpline
Our askonefamily helpline is open 10 am – 3 pm, Monday – Friday. We provide detailed, confidential information on social-welfare entitlements and finances, family law, housing, education, childcare and parenting.
We also offer a listening-support service for people who need help parenting alone, sharing parenting or separating. You can call the askonefamily helpline on 0818 662 212 or 01 662 9212, or email your query to
helpline@onefamily.ie.
* While calls to 0818 are not free, they are included in customer call bundles that include calls to landlines or, out of bundle, are charged at the Standard Rate (no more than the cost of calling a landline).
Below you will find information and links to various supports and services available nationally that you may find useful.
Money
Find information on payments and finance, including how child maintenance is assessed.
Parenting & Shared Parenting
Read articles offering support on parenting alone, sharing parenting, or separating.
Separation
Learn what needs to be decided when a relationship ends and what a Separation Agreement means.
Childcare
See the types of childcare available in Ireland to help you make the right choice.
Education & Employment
Explore supports to help you return to education, work or self–employment.
Family Law
Get information on legal matters for parents who are separating or parenting alone.
Housing
Find housing options, supports to rent or buy, and what to do if facing homelessness.
Mediation
See how mediation helps both parents reach agreement with a neutral mediator.